CIM Green Energy

LEGAL

Privacy Policy.

Last updated: September 23, 2026

CIMtech Green Energy (“CIMtech,” “we,” “us,” or “our”) operates this website and related business sites. We are an engineering and manufacturing company headquartered in Vancouver, British Columbia, Canada, serving business and institutional customers in hydrogen, fuel cell, and clean energy markets since 2005.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit inquiries or quote requests, or otherwise interact with us online.

This policy is provided for general website transparency and does not constitute legal advice. Practices should be reviewed with qualified privacy counsel to align with your contracts, vendors, and applicable law.

Introduction

We process personal information in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies. If you are located in the European Economic Area, the United Kingdom, or Switzerland, additional rights may apply under the GDPR or comparable local law, as noted in “Your Rights” below.

Our website is intended for a business-to-business audience. By using our website or submitting information through our forms, you acknowledge that you have read this Privacy Policy.

Information We Collect

Information you provide directly. When you use our contact or quote forms, or email us, we may collect your name, business email address, company name, telephone number (if provided), project brief or message content, and any files you attach (for example drawings, specifications, or supporting documents).

Information collected automatically. When you browse our site, our hosting and infrastructure providers may log technical data such as IP address, browser type, device type, operating system, referring URLs, pages viewed, and approximate location derived from IP address. If analytics tools are enabled, they may collect similar usage data to help us improve the site.

We do not intentionally collect sensitive personal information through standard website forms unless you choose to include it in a message or attachment. Please avoid sending information that is not required for a business inquiry.

How We Use Information

We use personal information to respond to inquiries and quote requests; evaluate whether we can support your project; communicate about our products, services, and manufacturing capabilities; provide customer and technical support; operate, secure, and improve our website; understand aggregate site usage; comply with legal obligations; and protect the rights, property, and safety of CIMtech Green Energy, our personnel, and our partners.

Where permitted by law, we may use business contact details to share information about CIMtech Green Energy services or events. You may opt out of marketing emails using the unsubscribe mechanism in those messages or by contacting us.

We do not use website form data to make solely automated decisions that produce legal or similarly significant effects on individuals.

Sharing

We do not sell your personal information. We share information only as needed to operate our business and website, including with service providers that host our site, deliver email, process form submissions, provide analytics, or assist with IT security — under terms that require them to protect the information and use it only for our instructions.

We may disclose information if required by law, court order, or governmental authority; to enforce our rights or protect safety; or in connection with a corporate transaction such as a merger or acquisition, subject to appropriate confidentiality measures.

If you contact us on behalf of an organization, information you submit may be shared internally among CIMtech Green Energy teams involved in sales, engineering, manufacturing, or program management to handle your request.

Cookies

Our website may use cookies and similar technologies to enable core functionality, measure traffic, and understand how visitors navigate the site.

Essential cookies support security and basic site operation. Analytics cookies, if enabled, help us see aggregated usage patterns. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.

Where required by applicable law, we will provide notice and obtain consent for non-essential cookies or similar tracking.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

Inquiry and quote records are typically retained for the duration of active discussions and for a reasonable period afterward for business records, quality follow-up, and legal compliance. Technical logs may be kept for a shorter period for security and troubleshooting.

When information is no longer needed, we take steps to delete, anonymize, or securely dispose of it in accordance with our practices.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encrypted connections (HTTPS) for data in transit, and careful handling of attachments submitted through our forms.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Please ensure that any information you send is appropriate for transmission over the internet.

Your Rights

Canada (PIPEDA). If you are in Canada, you may have the right to access the personal information we hold about you, request correction of inaccurate information, and withdraw consent where processing is based on consent, subject to legal or contractual restrictions. You may also contact the Office of the Privacy Commissioner of Canada if you are not satisfied with our response.

European Economic Area, UK, and Switzerland (GDPR). Where GDPR applies, you may have additional rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests or for direct marketing. Where processing is based on consent, you may withdraw consent at any time. You may also lodge a complaint with your local supervisory authority.

To exercise applicable rights, contact us using the details below. We may need to verify your identity before responding and will reply within timeframes required by applicable law.

International Transfers

CIMtech Green Energy is based in Canada. Our website may be accessed from other countries. Personal information may be processed in Canada and, where we use service providers, in other jurisdictions where those providers operate (for example the United States).

When personal information is transferred across borders, we take steps designed to ensure an appropriate level of protection consistent with applicable law.

Children’s Privacy

Our website and services are directed to business professionals and organizations. We do not knowingly collect personal information from children under the age of 16 (or the age defined by local law). If you believe a child has provided us personal information, please contact us and we will take steps to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when the policy was last revised.

Material changes will be posted on this page. We encourage you to review this policy periodically.

Contact

For privacy questions, access or correction requests, or complaints about our handling of personal information, contact:

CIMtech Green Energy Vancouver, British Columbia, Canada Email: info@cimtech.green Phone: +1 (604) 575-8853

Please include enough detail for us to identify your request and respond. We will work with you in good faith to address privacy concerns.

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